5Is Process

Insights

IdentityInferenceImpactInfluence
• Check actual situation
• Identify issues and opportunities
• Define expectations and future desires
• Align the proposed solution
• Review interests and targets
• Develop alternatives and possibilities
• Generate and potential the change
• Do collaborative activities
• Continuous monitoring
• Apply knowledge and expertise acquired
• Realized outcomes and Customer satisfaction analysis
• Discover new approaches

Identity

• Check actual situation

• Identify issues and opportunities

• Define expectations and future desires

Inference

• Align the proposed solution

• Review interests and targets

• Develop alternatives and possibilities

Impact

• Generate and potential the change

• Do collaborative activities

• Continuous monitoring

Influence

• Apply knowledge and expertise acquired

• Realized outcomes and Customer satisfaction analysis

• Discover new approaches


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