Are you paying attention on your attitudes?
It is important to develop the knowledge and the skills, however it will not enough if there is not attitudes which align all of them. The attitudes are based on the feelings / emotions, including the beliefs or values that in some situations it is hard to put on words, but it is very easy to be explained by the heart.
On this way, it is crucial to analyze the environment from many perspectives, define the best reaction for the situation, and finally choose the approach for action based on the experience, knowledge and skills.
Let´s go to review our attitudes?